1. The front office of any organization is called -----
2. Incoming and outgoing mails in an organization are called -----
3. All these are incoming mails except ----
4. Enclosures include all these except
5. Mails are opened using a ----
6. All these are procedure for handling incoming mails except -----
7. All these are well known courier service provider except ----
8. A significant way by which an organization correspond with its clients and the world at large is called ----
9. A person who is employed to receive and assist people visiting a particular organisation is called ----
10. The act of putting or arranging document in a safe place is called ----
11. Letter which are delivered by hand are recorded in the ----
12. One procedure for handling out-going mail is by ----
13. One popular way of dispatching mail is ----
14. One method of filing i know is -----
15. The act of putting or arranging document in a safe place is -----
16. The process of arranging and dispatching incoming mail to their various department is called ----
17. Document used in an office to facilitate the work of the organisation is ----
18. All these are sale documents except