Jss2 Business Studies 2025b

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Welcome to your Jss2 Business Studies 2025b

1. The front office of an organization where all visitors to the organization are received is called............

2. One who is employed to receive and assist people visiting a particular organization is called.............

3. The most effective system which an organization can use to have direct links with another person in an organization is called ,.....

4. All these are are among the telephone etiquette I know except

5. Mails coming in and out of an organization are called............

6. Types of mail records I know are all these except:

7. All mails received in an organization are recorded in a.....................book/register

8. A good example of a large office is........

SUBJECTIVE

1. One telephone etiquette I know is ..............

2. All letters coming into an office is termed ...........

3. One way of receiving and attending in an office is by............

THEORY :Answer all

1. Outline any three qualities of a receptionist.

2. Write out any two ways of attending to visitors.

3. Mention any two duties of a receptionist.

4. Outline any three types of office correspondence known to you.

5. Mails coming in and out of an organization are called............

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