1. The front office of any organisation is called ---
2. The person who works in that type of office is called -----
3. Incoming and outgoing mails in an organisation are called -----
4. All these are office correspondence except ---
5. Cheques, bills, reports, circulars, samples and diagrams are items referred to as ---
6. A book kept by an organisation for recording mails delivered by hand is -----
7. Handling outgoing involves all except ---
8. The act of putting or arranging documents in a safe place is called ----
9. When all the files are kept and controlled together in one room under the care of one or more clerk it is called ----
10. A significant way by which an organization corresponds with its clients and the world at large is called -----